FAQ's

Yes, you can certainly do that but it should be communicated at least 1 day prior to the order delivery date. If you wish to change the date of delivery, you can contact us at:

Email us at: Contact@countryoven.com

Call us at +91 9848155830

Yes, two way refund charges will be applicable for customer cancelled orders. Cancel will be accepted 1 day before the date of delivery., you can contact us at:

Email us at: Contact@countryoven.com

Call us at +91 9848155830

Yes, you can certainly do that. However, any changes in the order can be made only if intimated at least 1 day prior to the delivery of the order. If you wish to change in fixed time delivery, you can contact us at:

Email us at: Contact@countryoven.com

Call us at +91 9848155830

Yes, we would certainly abide by your request; however there will be an additional delivery fee for midnight delivery & fixed time delivery. You will be guided by our customer service representative to make the additional payment. You can contact us at:

Email us at: Contact@countryoven.com

Call us at +91 9848155830

Any changes in the order can be made only if intimated at least 1 day prior to the delivery of the order.

Our standard delivery time is between 8 am IST-8 pm IST (except on festival and special occasion days); your order will be delivered anytime during this time slot. Shipping and handling is FREE if you place order in advance. Same day standard delivery charge is Rs. 99/-.

You can choose specific time slots of 1 Hr and 3 Hr while placing order depending on delivery location. Shipping and handling charges are Rs. 149/- to Rs. 199/-

You can place order between 4 pm to 8 pm IST on the same day for delivery within 10 km radius. Shipping and handling charge is Rs. 149/-

You can place order on the same day from morning 9 am to 8 pm IST for delivery within 7 km radius in and around Ameerpet, Hyderabad. It will be delivered within 30 to 60 min. Shipping and handling charge is Rs. 99/-.

Mid-night delivery time is 11 pm to 11:59 pm IST. Shipping handling charge is Rs. 250/-

Your order will be delivered through our different logistic partners like blue dart, FedEx, speed post, first flight and the delivery will happen between 3-4 working days from the date of purchase of order..

If you desire your order has to deliver today, you need to select the same day delivery option.

We have deliveries all across India. There are few Snack items which are available only for specific locations.

All orders are delivered during business hours (8 a.m. - 8 p.m.) unless if a customer selects midnight or specific time delivery.

Yes. You can choose your specific time of delivery in the product page. However, there will be an additional delivery charge of INR 150 -200 which will be added with the product price.

Yes. You can get the order delivered midnight; however there will be an additional delivery charge of INR 199-299 depending on the location.

No, delivery charges are applicable on selected timing slot orders. This also depends on the time slot chosen for the delivery location.

Yes, we would certainly abide by your request. However, if there is any difference in price then our customer service team will guide you to make the additional payment. You can contact us at:

Email us at: Contact@countryoven.com

Call us at +91 9848155830

Any changes in the order can be made only if intimated at least 1 day prior to the delivery of the order.

You may check out our different categories as per occasions, festivals, flower types, gift types etc. If you have any query, please feel free to call us on +91 9848155830

You can use the below link in placing customize order:

https://www.countryoven.com/customizedcakes